$50 Printing Name Add-on Fee (Please do not delete and change the amount)
$50 Printing Name Add-on Fee (Please do not delete and change the amount)
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SPIDER 3 Commitments
- Free Shipping / Free Pick-up at Mong Kok
- Exchangeable within 14 days*
- Shipped within 1-2 business days
· Free shipping for orders over HKD 300 (Hong Kong / Macau) | Or free pick-up at Mong Kok
· Can be shipped to SF Express stations, smart lockers, convenience store selectable at checkout.
· Orders will be shipped within 1-2 business days after confirmation | Expected delivery in 5-7 business days *
· Accept the following payment methods:
*Delivery time may be affected by holidays and actual conditions. **Delivery time is subject to SF Express.
Return Policy
Return Policy
· Return Policy
Exchange Policy: As long as the goods have not removed the tags and are not damaged, you can make a size change within 14 days after picking up the goods. If you need to exchange an item, please contact us via WhatsApp. There are no refunds after the order is paid.
You can exchange in person or by SF Express (prepaid) to the following address:
Address: Mong Kok, Sai Yeung Choi St S, 1A, Pakpolee Commercial Centre, Rm11, 11/F
Monday - Saturday: 2–9 pm
Sunday: 2–7 pm
Macau Exclusive:
*Return and exchange process:
The shipping cost from Macau to Hong Kong is to be borne by the buyer.
The shipping from Hong Kong to Macau will be sent by regular mail. The shipping fee is to be borne by the SPIDER.
Items for return or exchange with free shipping must be priced at HKD 100 or above; otherwise, the shipping cost from Hong Kong to Macau will be borne by the buyer.
Detailed Shipping Info
Detailed Shipping Info
- Free shipping to Hong Kong/Macau for purchases over $300 HKD.
- Free shipping to Taiwan for purchases over $400 HKD.
- Currently, orders will be shipped within 1-2 business days.
| Country/ Region | Shipping Cost | Free Shipping |
| Hong Kong | HKD$40 | Orders >HKD$300 |
| Macau | HKD$40 | Orders >HKD$300 |
| Taiwan | HKD$50 | Orders >HKD$400 |
|
Malaysia Singapore Thailand Vietnam Indonesia Korea Japan |
HKD$50 | Orders >HKD$500 |
| Europe | HKD$100 | Orders >HKD$1000 |
| USA and Canada | HKD$100 | Orders >HKD$1000 |
**Please note that customs, duties and taxes are not included in the item price or shipping cost, customers are responsible to pay such additional costs (if imposed by your country).**
Mong Kok Pick-up Point Info
Mong Kok Pick-up Point Info
Business Hour:
Monday - Saturday: 2–8:45 pm
Sunday: 2–7 pm
Address: Mong Kok, Sai Yeung Choi St S, 1A, Pakpolee Commercial Centre, Rm11, 11/F
Ensure near 0 error in shipping
Ensure near 0 error in shipping
Strict Order Shipping + Multiple Measures
We check and coordinate with an automated system to ensure near 0 errors in shipping, because we know each item of clothing is very important to you.
Macau Excusive
Macau Excusive
Afraid not fit after buying ?
Macau Exclusive
Free size exchange once
No return shipping fee for exchanges*
In addition to free shipping on orders over HKD 300, if the item doesn't fit, the shipping cost from HK to Macau for the exchange process is also free. Each order can only be exchanged once
If you need to exchange, please contact us via WhatsApp at 852-95487737 or email info@spideroutfoor.com
*Return and exchange process:
The shipping cost from Macau to Hong Kong is to be borne by the buyer.
The shipping from Hong Kong to Macau will be sent by regular mail
Items for return or exchange with free shipping must be priced at HKD 100 or above; otherwise, the shipping cost from Hong Kong to Macau will be borne by the buyer
Product Information
Size Chart
Size Chart
Materials
Materials
Discount Code Usage Instructions
Nov Shopping Festi
Discounts will be automatically added to the shopping cart
No need to enter a discount code
Using Discount Code / New Member Welcome Discount Code
1. Step 1: Click 'Add to Cart'
2. Step 2: Click on the 'Shopping Cart' in the upper right corner.
3. Step 3: Click on 'Checkout'.
4. Step 4: Enter the address or select the SF Express address, then click "Continue"
5. "Step 5: Enter the coupon code, then click "Apply"
Auto Discount
1. Step 1: Click 'Add to Cart'
2. Step 2: Click on the 'Shopping Cart' in the upper right corner.
3. Step 3: Click on 'Checkout'.
4. Step 4: Enter the address or select the SF Express address, then click "Continue"
5. Step 5: You will see the discounted price after the coupon is applied. Click "Checkout" to complete the payment.
Point Usage Instructions
Step 1: Click the "Sign up and Earn Points" button at the bottom of the screen
Step 2: If you are an existing member, please log in by clicking "Login." To register as a new member, click "Register."
Step 3: You can see your points in the top left corner.
Click on "Menu" to access other pages where you can use your points, complete tasks, or view your records.
